Case study

Shin Wellness

A branded email system for a Miami integrative care practice. Twelve services, one voice, built to convert.

The work

One calm voice, twelve services.

The welcome email, and the reusable system behind it.

shinwellness.com · new patient welcome
Shin Wellness services email, full design

A real send from the Shin nurture flow, one email per service.

The brief

Turn a service list into a system.

Shin Wellness is an integrative care practice in Miami with twelve services, from chiropractic to functional medicine. The ask: turn a long list into a warm, root cause nurture flow in GoHighLevel, where every email sounds like the same calm, benefit led voice.

Email designNurture systemGoHighLevelBrand voice

What I built

One template, twelve emails.

  • A reusable, Outlook safe template that holds the brand in every client.
  • A standalone email for each of the 12 services, from chiropractic to BrainTap.
  • A credentials strip that carries authority without shouting.
  • A "what to expect" three step that lowers first visit nerves.
  • A benefits grid mapped to their three care paths.

All built and sent in GoHighLevel, so the practice can reuse the template for any campaign.

Shin Functional Medicine email on a phone

Every email is mobile first, so the same calm layout holds on a phone.

Need an email system that sounds like you?

Let's write the whole flow.

Tell me what you're working on and I'll come back with ideas.

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