Case study
Crema Gourmet
Back end growth systems and web management for a multi location coffee and brunch brand. Smarter systems, bigger numbers.
The brief
One brand, every channel.
Crema Gourmet is a growing coffee and brunch chain. This was a back end and web management engagement: I run the website, SEO, delivery platforms, directory listings, reviews and paid media, with AI doing the heavy lifting so the systems scale across every location and franchisee.
The results
Smarter growth, measured.
A snapshot from recent reporting.
The system
AI that runs in the background.
An AI layer updates meta, schema and alt text daily, drafts review replies tuned to each rating, and manages more than 180 listings at full accuracy. Manual SEO work dropped by seventy percent while rankings held through the off season.
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